ParadiseCS Posted December 15, 2019 Share Posted December 15, 2019 I was able to login to Hypersync once last week. Now it tells me that it cannot verify my Hyperspin membership. I've checked the login and password, I even changed the password. Any ideas? I was able to login once but not after that. I deleted the HS Sync folder in appdata as well to force a new setup and still same issue. Link to comment Share on other sites More sharing options...
rocktofakie Posted December 15, 2019 Share Posted December 15, 2019 Same here! Link to comment Share on other sites More sharing options...
Mrmikey73 Posted December 15, 2019 Share Posted December 15, 2019 Just saw this. Must be on their end. Glad it wasn’t just me! Link to comment Share on other sites More sharing options...
xela1234 Posted December 16, 2019 Share Posted December 16, 2019 I have the same problem Link to comment Share on other sites More sharing options...
jackburt0n Posted December 16, 2019 Share Posted December 16, 2019 Sorry, I'll add-in my hat to the "can't log in" crowd. If you need any wireshark captures or anything like that to see what's going on, just let me know. -Jack Link to comment Share on other sites More sharing options...
thomas3120 Posted May 1, 2020 Share Posted May 1, 2020 Same here EM ok but HB can't log in :/ t Link to comment Share on other sites More sharing options...
zxthehedgehog Posted May 2, 2020 Share Posted May 2, 2020 Same issue here; the FTP seems to be down, so it can't get access to any of the necessary files. Link to comment Share on other sites More sharing options...
Guest Chaos360 Posted May 4, 2020 Share Posted May 4, 2020 What do I do I just subscribed lifetime to both websites and they were already down to begin with smh... someone please help! Link to comment Share on other sites More sharing options...
Trnzaddict Posted May 4, 2020 Share Posted May 4, 2020 It's probably a switch they still haven't turned on since they started the server migration. I asked in their discord when HyperSync would be working again and got no response. I think they're having some serious issues as the website has been horribly buggy since they started this. Link to comment Share on other sites More sharing options...
thatman84 Posted May 5, 2020 Share Posted May 5, 2020 22 hours ago, Guest Chaos360 said: What do I do I just subscribed lifetime to both websites and they were already down to begin with smh... someone please help! Please create a support ticket through your user account panel here. Link to comment Share on other sites More sharing options...
gigapig Posted May 5, 2020 Share Posted May 5, 2020 Both the ftp and Hypersync are down at the moment and I have no eta when they will be back up. As soon as we know we will let you know. Sending in a support ticket will not help or get it working any quicker. Link to comment Share on other sites More sharing options...
chaos360 Posted May 6, 2020 Share Posted May 6, 2020 Thank you again for the fast response. Is there a app that can do a audit and fix hyperspin so that it can run 100 percent. I know when you use hypersync it says that it can fix issues is there a app that can fix issues I can use ? Link to comment Share on other sites More sharing options...
chaos360 Posted June 4, 2020 Share Posted June 4, 2020 ANY NEWS ON HYPERSYNC ? I SEE THAT IS SAYS ITS UP BUT STILL NOT SYNCING UP WHEN I LOG IN. AND SECOND QUESTION IS THERE A COPY OF HYPERSPIN THAT IS FULLY FUNCTIONAL I NEED TO FIX SOME ERRORS AND THE MOST FEASABLE WAY IS TO COPY AND PASTE IT THROUGH FTP. ANY SUGGESTIONS. I READ THAT HYPERSYNC CAN FIX SOME LAUNCHING ISSUES THAT I MIGHT HAVE WAS WONDERING IF I COULD TRY THAT. Link to comment Share on other sites More sharing options...
empyre1989 Posted June 25, 2020 Share Posted June 25, 2020 Is anyone else still having this issue? Link to comment Share on other sites More sharing options...
soneill Posted June 25, 2020 Share Posted June 25, 2020 It's been down for me for a couple weeks. I put in a support ticket and Giga is looking into the issues as it doesn't seem to just be HyperSync but aspects of the site as well. Just have to hang tight and let it get sorted. Link to comment Share on other sites More sharing options...
gigapig Posted June 25, 2020 Share Posted June 25, 2020 It's been working fine for a number of weeks now its just been done again these few days. I checked the ftp and that's OK. Devs have been informed. Link to comment Share on other sites More sharing options...
empyre1989 Posted June 25, 2020 Share Posted June 25, 2020 3 hours ago, gigapig said: It's been working fine for a number of weeks now its just been done again these few days. I checked the ftp and that's OK. Devs have been informed. Thank you Link to comment Share on other sites More sharing options...
gigapig Posted June 26, 2020 Share Posted June 26, 2020 I haven't checked but have been told that sync is working again. Link to comment Share on other sites More sharing options...
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