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hypersync internet connectivity issues


TMW2N

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Hi

I've got hypersync updated to the latest verstion, sign into both my hyperspin and emumovies accounts in hypersync, and have the text in bottom corner in green, but when i hit to sync it always tells me i'm not connected to the internet.  

windows firewall is disabled, and the computer is connected with a cable to my router. everything else works online, i can browse to emumovies and hypersync sites.  What am i missing?  

machine is running windows 7 pro X64, with microsoft security essentials.

i've got nothing in the error log, and the debug log has the following repeated for every time i click the button:

 

INFO  01/05/2015 21:43:52 Preparing for a synchronization job
INFO  01/05/2015 21:43:52 Checking for network connectivity
INFO  01/05/2015 21:43:53 Connectivity has been verified
DEBUG 01/05/2015 21:43:53 Creating a new dialog box ShoBox()
WARN  01/05/2015 21:43:53 Connectivity test failed, aborting synchronization job
INFO  01/05/2015 21:43:54 Preparing for a synchronization job
INFO  01/05/2015 21:43:54 Checking for network connectivity
INFO  01/05/2015 21:43:54 Connectivity has been verified
DEBUG 01/05/2015 21:43:54 Creating a new dialog box ShoBox()
WARN  01/05/2015 21:43:55 Connectivity test failed, aborting synchronization job
INFO  01/05/2015 21:43:56 Preparing for a synchronization job
INFO  01/05/2015 21:43:56 Checking for network connectivity
INFO  01/05/2015 21:43:56 Connectivity has been verified
DEBUG 01/05/2015 21:43:56 Creating a new dialog box ShoBox()
WARN  01/05/2015 21:43:57 Connectivity test failed, aborting synchronization job
INFO  01/05/2015 21:43:58 Preparing for a synchronization job
INFO  01/05/2015 21:43:58 Checking for network connectivity
INFO  01/05/2015 21:43:58 Connectivity has been verified
DEBUG 01/05/2015 21:43:58 Creating a new dialog box ShoBox()
WARN  01/05/2015 21:43:59 Connectivity test failed, aborting synchronization job
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i've done a bit of digging into the issue, i ran wireshark on the computer to capture some packets and found that hypersync pings a specific IP address but gets no response.  I can't ping it from any computer behind my network connection, but can ping it from work if i connect to the work VPN.  

obviously i can't run hyperspin / hypersync on my work laptop, so i guess i'm out of luck when it comes to getting hypersync running as it seems my ISP blocks access to the required site

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