Saving your cache data stuck on 98% + 10+ minutes to load Hyperspin

can you show me your logs?

This was a clean install, correct? 

Edit: we're on 2.0.43 - please run the uninstaller and reinstall the latest. Post logs here when you get the system installed. 

6 hours ago, fr0stbyt3 said:

can you show me your logs?

This was a clean install, correct? 

Edit: we're on 2.0.43 - please run the uninstaller and reinstall the latest. Post logs here when you get the system installed. 

Still stuck on 98% on v2.0.43

It's also still taking 10+ minutes to load Hyperspin every time you use it.

Here is the log

HyperHQ-2025-02-08-08-26-25.log

This log says there was a permissions issue in the directory. Something is blocking it from moving files. 
1) do you have a hyperspin.exe file in the hyperspin folder? ("in D:/Arcade")
2) did you delete your cache.hsdata in your user directory before you started HQ? I need the logs from that.
3) how much ram does this machine have?

4 hours ago, fr0stbyt3 said:

This log says there was a permissions issue in the directory. Something is blocking it from moving files. 
1) do you have a hyperspin.exe file in the hyperspin folder? ("in D:/Arcade")
2) did you delete your cache.hsdata in your user directory before you started HQ? I need the logs from that.
3) how much ram does this machine have?

1: Yes , Hyperspin is in D:\Arcade (Should it be in the HyperHQ folder ?) On Hyperspin 1.5 Hyperspin.exe and HyperHQ.exe are in the same folder.

2: I deleted everything before installing v2.0.43 including all appdata etc ..

3: My PC has 16gb DDR3 ram 

1) no they should not be in the same folder. HyperHQ is a subfolder of hyperspin
2) perfect
3) this shouldnt be the issue. 

do you have a cache.hsdata file in the users folder?

12 hours ago, fr0stbyt3 said:

1) no they should not be in the same folder. HyperHQ is a subfolder of hyperspin
2) perfect
3) this shouldnt be the issue. 

do you have a cache.hsdata file in the users folder?

cache.hsdata
emulators.json
main.hsdata
settings.json
systems.json
 

These are in my user/.HyperHQ folder

41 minutes ago, Creezz67 said:

cache.hsdata
emulators.json
main.hsdata
settings.json
systems.json
 

These are in my user/.HyperHQ folder

Thought I had fixed the issue by setting an exclusion for my Users folder in Windows Defender, because when I did it then ran HyperHQ the cache completed.

BUT .... when I then exited and loaded up HyperHQ again it has stuck on 80% for over 20 minutes now so obviously that didn't resolve the issue.

It now keeps getting stuck on 80% ever time I load HyperHQ.

13 minutes ago, Creezz67 said:

By setting an exclusion for my Users folder in Windows Defender, HyperHQ cache completed.

Ran it a second time and thought it was stuck again, but it eventually completed ... 45 minutes later so it looks like the exclusion seems to have done the trick.

Even though this is working the time it is taking to do the cache is far too long and also 10+ minutes just to load Hyperspin ?

Is that going to be the norm going forward ?

This is with a handful of systems setup, imagine how long it would be if I had 600 wheels like I have on my Hyperspin 1.5 setup (which loads in 5 seconds)

 

 

So a few things here. First, it shouldn't take more than a few minutes to build and write the cache file. It first builds it in memory and then tries to write it to the intended directory. The users folder is pretty light on permissions, which is why we chose to write the databases there.  I'm looking into your specific case now. I think I need to add more logging to figure out precisely what the issue is. 

We're wrapping up this weeks build, and then I will get logging into the end of week build for you if possible.