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  • HyperHQ installing updates in wrong folder

    zillion23

    By zillion23

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    The updater is still installing the updates to the C Program Files folder. I was on HyperHQ 2.0.33.0 and have it installed on my G drive. There was no HyperHQ folder on my C Program Files folder before I updated to 2.0.34.0. After the update it created a HyperHQ folder in my C Program Files folder and installed the update in that folder and left the HyperHQ.exe on my G drive the 2.0.33.0 version.

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    fr0stbyt3

    fr0stbyt3 951

    Posted

    Changed Severity to 3 - Medium Priority

    Changed Current Status to Investigation

    fr0stbyt3

    fr0stbyt3 951

    Posted

    To confirm. You went to control panel and uninstalled HQ. Then installed 2.0.33. Then updated to 2.0.34? The fix is only applied if you use a newer installer

    zillion23

    zillion23 35

    Posted

    Yes that is correct. I uninstalled it from the control panel. Then installed 2.0.33 to my G drive. Then updated to 2.0.34 and it installed that to my C Program Files folder.

    • Like 1
    Retrogamer79

    Retrogamer79 66

    Posted

    Yes I get the same result

     

    • Like 1
    floatingyeti

    floatingyeti 1,957

    Posted

    I was able to copy and paste 2.0.34 files from the Program Files folder to my existing HyperHQ install.  Overwriting the files worked. Then I removed the Program Files install.

    Not a real solution but it worked.

    • Like 1
    thatman84

    thatman84 1,463

    Posted

    I run uninstaller for .34 in Program Files HQ install and my .33 on my custom x:\ drive install

    Installed the exe .34 that gets downloaded to C:\Users\thatman84\AppData\Local\hyperhq-updater\pending & select my custom path

     

    The same bug persists when updating from .34 to .35.

    Updates automatically get installed to C:\Program Files

    fr0stbyt3

    fr0stbyt3 951

    Posted

    Program files? We dont use that....

    You mean program data, right?

    • Like 1
    zillion23

    zillion23 35

    Posted

    It installed itself in my Program Files folder every time. It has never installed anything in my Program data folder.

    fr0stbyt3

    fr0stbyt3 951

    Posted

    Interesting. What version of windows are you running?

    zillion23

    zillion23 35

    Posted

    Windows 11 Pro 24H2

    • Like 1
    thatman84

    thatman84 1,463

    Posted

    When you install from the install wizard the 1st time you install

    the default address is c:/Program Files which I then click the browse button to locate my custom folder.

     

    i assume it’s not saving that custom address and reading it when the auto updater/installer runs

    fr0stbyt3

    fr0stbyt3 951

    Posted

    I'm rebuilding the installer. I'll try to have something for you later today

    • Like 2
    zillion23

    zillion23 35

    Posted

    Updating to 2.0.36 from 2.0.35 is still installing itself into the Program Files folder even though my HyperHQ folder is on my G drive. Also one additional folder I seen for the first time that the installer installed was in my Program Data folder. It created a  C:\ProgramData\HyperSpin\HyperHQ folder even though it was empty and there was nothing in it. It also installed several files into my appdata folder but that has been happening for a while. 


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