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RAM Problems


BlueGoblin

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Posted

I was trying to add an additional 8gb ram to my machine. When launching the system its not showing up for a total of 12gb ram. I am only getting 4gb ram. I am using Windows 7 64bit. The max ram i can use is 16gb.

Here is a pic for you to see. The top of the image is the working 4gb ram. The bottom is the non functioning 8gb ram. I purchased this ram as new and was told this was the correct memory to get. Any suggestions?

Thanks,

Drew

Posted

Drew,

Have you tried to boot the machine with just the 8gb stick?

Thanks,

Ron

Code Monkey and all around Command Line geek!

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Posted

It can be simply incompatible with the motherboard. This kind of things just happen. Anyway return it and take another model. Usually motherboards does have a QVL for supported ram sticks but usually it's very short AND sometimes producer does change ram chips without changing the code (so actually even QVL'ed sticks MAY be not compatible :P )

Posted

I just came back from purchasing the ram at another store. The new ram I just bought works fine. I will be returning the other.

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