Starkadius Posted October 27, 2014 Share Posted October 27, 2014 Hello, I am hoping an admin can help me out here. A few days ago I paid for the Platinum membership but I did not receive any email or PM from hyperspin confirming the purchase. I am also not able to use hypersync because of this. I attempted to use the contact page but have not received a response yet. Does it usually take this long for the transaction to complete? Thanks. Link to comment Share on other sites More sharing options...
gigapig Posted October 27, 2014 Share Posted October 27, 2014 Welcome to the forum. It can take a while, have you checked your spam folder? I have contacted an admin on your behalf. Link to comment Share on other sites More sharing options...
jhabers Posted October 28, 2014 Share Posted October 28, 2014 Hello, I am hoping an admin can help me out here. A few days ago I paid for the Platinum membership but I did not receive any email or PM from hyperspin confirming the purchase. I am also not able to use hypersync because of this. I attempted to use the contact page but have not received a response yet. Does it usually take this long for the transaction to complete?Thanks. all fixed Link to comment Share on other sites More sharing options...
Starkadius Posted October 28, 2014 Author Share Posted October 28, 2014 Thank you so much! Link to comment Share on other sites More sharing options...
Aorin Posted November 3, 2014 Share Posted November 3, 2014 I'm having a similar trouble as Starkadius had, but the problem is that when I try clicking on Paypal button after I choose Platinum Membership and try logging in, it says "We can't process your payment right now, so please try again later. We're sorry for the inconvenience", is there a way to fix it? I tried from different browsers and different computers. Please help me becoming platinum member! Link to comment Share on other sites More sharing options...
jhabers Posted November 4, 2014 Share Posted November 4, 2014 I'm having a similar trouble as Starkadius had, but the problem is that when I try clicking on Paypal button after I choose Platinum Membership and try logging in, it says "We can't process your payment right now, so please try again later. We're sorry for the inconvenience", is there a way to fix it?I tried from different browsers and different computers. Please help me becoming platinum member! check your private messages, I just sent you one Link to comment Share on other sites More sharing options...
kevinlisowski Posted November 14, 2014 Share Posted November 14, 2014 Hi everyone I just signed up for a Platinum membership (paid my $$$) but I can't seem to find the FTP site. Any help? thanks Kevin Link to comment Share on other sites More sharing options...
dougan78 Posted November 14, 2014 Share Posted November 14, 2014 Hi everyone I just signed up for a Platinum membership (paid my $$$) but I can't seem to find the FTP site. Any help? thanks Kevin http://www.hyperspin-fe.com/forum/showthread.php?30079-Ftp-access-must-read Read all of post #1. Welcome!!! Link to comment Share on other sites More sharing options...
kevinlisowski Posted November 14, 2014 Share Posted November 14, 2014 Thanks Dougan I'm in! Link to comment Share on other sites More sharing options...
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