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    The HyperSpin 2 early access beta is here!

    We’re starting the first public testing phase with Platinum Members to keep the scope manageable while we test the current feature set and begin to add more. In the future, we’ll provide a version for basic members as well.  On behalf of the entire HyperSpin team, we look forward to another exciting adventure with our community.

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Hyperspin and HyperHQ Not Launching

Angrymic2002

By Angrymic2002
in Support

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Angrymic2002 Rookie

Angrymic2002

Posted
Posted

I am changing out my PC and will be running Windows 10 in my arcade machine now. I cannot get Hyperspin or HyperHQ to launch. At first glance, it looks like the same issue that everyone was having after updating Windows 10 to version 1803. Clicking on either .exe file just makes it clock for a second and then stop. I made sure that I had the correct version of Hyperspin (1.5.1.0) and I even went ahead and downloaded the upgrade files to be sure. Any idea how I can diagnose this problem? My Windows 10 version is 1903.  Thanks

Honosuseri Contributor

Honosuseri

Posted
Posted

It's an odd problem. I have Windows 10 64bit 1903 (build 18362.388) and Hyperspin works, although others are reporting issues. I can also use Hyper theme, where as others who have Hyperspin working don't.

If it universally stopped working for everyone then it would be far easier for the developers to roll out a fix. 

dark13 Proficient

dark13

Posted
Posted

1- Check windows defender and your antivirus, add exception for HS and RL
2- Give RL and HS admin privileges. If you are using DS4 it needs admin privileges too to change prophile when an emulator is launched from HS/RL

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