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Newest Windows 10 update (1803) breaks Hyperspin & Hyper HQ

Jaydeekay

By Jaydeekay
in Support

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Krakerman Veteran

Krakerman

Posted
Posted

It’s all good usually these things happen when Microsoft decides to put an update out which you can’t control. We do appreciate the effort you guys are doing as well to trying to find a solution


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jdm001 Newbie

jdm001

Posted
Posted

Hey Devs, does HS use any bits of chrome/chromium?  Could this be related:

https://www.theregister.co.uk/2018/05/04/windows_update_chrome/

Specifically:

 "...the problem is limited to those using the latest Windows 10 (version 1803) with Intel Kabylake (HD 620 and 630) chips.

In addition to Chrome misbehavior, there are also reports that Electron apps like Slack, which rely on an embedded version of Chromium, are crashing. Also, several users have reported Firefox problems after the Windows 10 update as well.

This has led to speculation that the bug may have something to do with how Windows interacts with ANGLE, a Google-developed graphics engine abstraction layer used by Chrome and Firefox to run WebGL content on Windows devices by translating OpenGL calls to Direct3D.

Those investigating the issue have observed that crashes no longer occur when the --disable-direct-composition flag is set. They also report that the problem isn't present in the latest Canary build of Chrome.

Turning off hardware acceleration in Chrome fixes the issue for some."

gator99 Newbie

gator99

Posted
Posted

Just to note, the 1803 update has impacted my companies POS (Point of Sale) Mitchell 1 Shop Key (Automotive Repair POS) and the software company has issued an update and the cause was related to changes in .NET files.   - it has been a fun Friday as we had to update over 60 machines with their (Mitchell 1) fix.

fr0stbyt3 Veteran

fr0stbyt3

Posted
Posted

UPDATE:

We've come up with a possible solution that's going through dev testing tonight. I'll report back here on progress as we go. But we hope to have this clearing up shortly.

Changis Newbie

Changis

Posted
Posted
59 minutes ago, fr0stbyt3 said:

UPDATE:

We've come up with a possible solution that's going through dev testing tonight. I'll report back here on progress as we go. But we hope to have this clearing up shortly.

awesome! and thanks for the hard work! :) i (and i bet everyone else) appreciate it very much :)

Krakerman Veteran

Krakerman

Posted
Posted
UPDATE: We've come up with a possible solution that's going through dev testing tonight. I'll report back here on progress as we go. But we hope to have this clearing up shortly.

 

 

Thank you guys for all the hard work trying to fix the issue. Much appreciated!!

 

With all the distractions been slacking on working on my bezel project.

 

 

Sent from my iPhone using Tapatalk

 

Krakerman Veteran

Krakerman

Posted
Posted

Good News is I have tested out HyperMarquee and EDS with LB and BB and is working on the 1803 update-so those programs should be ok to work once HS is back up and running.

 

Also the HyperTheme and HyperHQ needs to be fixed as well which I am sure you guys are well aware too just wanted to make sure we didn’t forget about them as well.

 

 

Sent from my iPhone using Tapatalk

 

fr0stbyt3 Veteran

fr0stbyt3

Posted
Posted

UPDATE:

SUCCESS! We're putting the latest build through its paces, but expect something within the next few days. Hyperspin is now fully compliant with all versions of Windows 10!!!

dragon57 Apprentice

dragon57

Posted
Posted
1 hour ago, fr0stbyt3 said:

UPDATE:

SUCCESS! We're putting the latest build through its paces, but expect something within the next few days. Hyperspin is now fully compliant with all versions of Windows 10!!!

Fantastic news! If it doesn't reveal anything important on the Hyperspin side, will you document what the problem was so we can learn from it? I am finding a few other apps having the same issue and it would help sending info to other developers what might be causing their app from working.

Changis Newbie

Changis

Posted
Posted
1 hour ago, fr0stbyt3 said:

UPDATE:

SUCCESS! We're putting the latest build through its paces, but expect something within the next few days. Hyperspin is now fully compliant with all versions of Windows 10!!!

fantastic work! thank you guys so much. thanks again for being the best :)

griffin518 Community Regular

griffin518

Posted
Posted
8 hours ago, fr0stbyt3 said:

UPDATE:

SUCCESS! We're putting the latest build through its paces, but expect something within the next few days. Hyperspin is now fully compliant with all versions of Windows 10!!!

Thank you to yourself and the other devs for jumping all over this!

fr0stbyt3 Veteran

fr0stbyt3

Posted
Posted
8 hours ago, jbl77 said:

Not to sound like a jackass....but is it HS 2.0?   ;)

 

hey....one can hope, right? :D

 

No, this is still the 1.x framework. Sorry guys 

fr0stbyt3 Veteran

fr0stbyt3

Posted
Posted
7 hours ago, dragon57 said:

Fantastic news! If it doesn't reveal anything important on the Hyperspin side, will you document what the problem was so we can learn from it? I am finding a few other apps having the same issue and it would help sending info to other developers what might be causing their app from working.

I would love to help any developer that runs into any issues with 1803. Unfortunately, the issue we fixed is extremely specific to Hyperspin and the core it was built on. It's not really something that would help others.

AbelEscrig Newbie

AbelEscrig

Posted
Posted
20 hours ago, fr0stbyt3 said:

I would love to help any developer that runs into any issues with 1803. Unfortunately, the issue we fixed is extremely specific to Hyperspin and the core it was built on. It's not really something that would help others.

Hi and thanks for the quick fix. do you fix the HyperHQ aswell?

fr0stbyt3 Veteran

fr0stbyt3

Posted
Posted
9 hours ago, AbelEscrig said:

Hi and thanks for the quick fix. do you fix the HyperHQ aswell?

Yes, of course. HyperTheme will be updated as well :hi:

Krakerman Veteran

Krakerman

Posted
Posted

He said a few days ... take that as sometime around Monday or Tuesday if all goes well with the testing I suppose but that is just a guess on my part.:unknown:

fr0stbyt3 Veteran

fr0stbyt3

Posted
Posted
14 minutes ago, Krakerman said:

He said a few days ... take that as sometime around Monday or Tuesday if all goes well with the testing I suppose but that is just a guess on my part.:unknown:

I can probably do it now I suppose.

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