So it looks like these are all systems that we don't have up to date databases for. We're working down the list, but the next build of HQ will handle this event more gracefully. I'll update this post when the next version is released
1) no they should not be in the same folder. HyperHQ is a subfolder of hyperspin
2) perfect
3) this shouldnt be the issue.
do you have a cache.hsdata file in the users folder?
That is a permissions issue. "Access denied" while trying to write to a user folder. Please delete the cache.hsdata file in the folder @jesfknkrys mentioned. If its still an issue - its likely because you need to elevated the permissions for hyperhq
Thank you so much for posting videos so I can see the issue! Yes we're aware that the dynamic image calculation needs fixed for themes. This is one of the changes we're going to be making in the coming weeks. I'll leave this bug open to track it.
Changed Severity to 3 - Medium Priority
Changed Current Status to Investigation
Changed Development Feedback to
Please go to your profile on the hypertheme website. Delete your clients listed there. Restart HQ. This will fix all naming issues and downloads will work again.
Changed Development Feedback to
Its trying to run CRC matching on 827 items. That process will take quite a while. I think this problem is specific to PSP. We're on it!
can you show me your launch command?
The emulator screen and the supported systems screen would be great. I don't think we changed any code to launch a game, but I could be wrong.
This log says there was a permissions issue in the directory. Something is blocking it from moving files.
1) do you have a hyperspin.exe file in the hyperspin folder? ("in D:/Arcade")
2) did you delete your cache.hsdata in your user directory before you started HQ? I need the logs from that.
3) how much ram does this machine have?
Changed Severity to 4 - Low Priority
Changed Current Status to Fixed
Changed Fixed in Version to 2.0.44
Changed Development Feedback to
This will be patched in the next release
Changed Severity to 4 - Low Priority
Changed Current Status to Fixed
Changed Fixed in Version to 2.0.44
Changed Development Feedback to
This will be patched in the next release
can you show me your logs?
This was a clean install, correct?
Edit: we're on 2.0.43 - please run the uninstaller and reinstall the latest. Post logs here when you get the system installed.