Hyperspin stops working on Windows 11 Home/Pro (version 24H2) after update

[dmark468]

50 minutes ago, jgkings said:

Hello, I'm not a native English speaker, so my writing might not be perfect. In any case, you can right-click and select "Translate" if needed; it's not complicated.

Regarding my previous response, I meant that before installing the mentioned update, HyperSpin wasn’t working. After installing it, it worked for a few days, but then suddenly stopped working. I decided to uninstall the update, and after doing so, HyperSpin started working again. So far, that has been the definitive solution. However, I will continue testing future updates to see if anything changes.

I figured, but the thing is that translating added another layer of uncertainty about what you wrote. Google or whatever you use can easily screw up the meaning, so I just wanted your English take on this. Thanks!

[rik81]

Heard a report that the lastest update hyperspin started working again? Anybody confirm this is true? Not working on my side.

[jesfknkrys]

I'm just updated my laptop from Windows 10 to Windows 11(24h2).  Hyperspin was running fine on Windows 11(24h2) until it took update (KB5053598).  I believe there will be a lot more updates to be blocked.  I'm assuming Windows 11 is requiring a digital signature from Hyperspin to run. 

 

Problematic update(s) on Windows 11(24h2)

1. Uninstall the below update(s): 
   • KB5053598
   • KB5053656
2. Installed the Microsoft Show or Hide Updates Troubleshooter(link below) and hide the updates to avoid auto installation.
   • https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

 

 

 

 

 

 

 

 

 

[Agard]

Any news on hyperspin working yet on win 11 ?

 

[jesfknkrys]

@Agard Windows 11 is working as long as you don't intsatll the above mentioned updates.

[Agard]

@jesfknkrys   Someone said a clean install of windows 11 / pro that you have to update everything first then start HyperSpin is that still true ? if not do you know the exact copy of windows 11 to install 

e.g.  

Windows 11 Pro 23H2 Build 22631.3296

[jesfknkrys]

I will try updating all latest Windows 11 and report back tomorrow

[jesfknkrys]

I just tested Windows 11 again.  Here is the outcome

1. Windows 11 23h2 - WORKING
2. Windows 11 24h2 - WORKING, minus the updates I mentioned above.
3. Windows 11 24h2 - NOT WORKING, if all updates are up to date.

Windows Error Received: 

Faulting application name: HyperSpin.exe, version: 1.5.1.0, time stamp: 0x5aec9b23
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x734235a4
Faulting process id: 0x1EC8
Faulting application start time: 0x1DBA984E7A10728
Faulting application path: D:\Hyperspin\HyperSpin.exe
Faulting module path: unknown
Report Id: bdace66b-746c-45bb-8ab8-ba8a16cb1a54
Faulting package full name: 
Faulting package-relative application ID: 

 

Fault bucket 1969799237737599578, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: HyperSpin.exe
P2: 1.5.1.0
P3: 5aec9b23
P4: StackHash_38d9
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: PCH_BC_FROM_ntdll+0x00079B4C
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a35079c7-a212-49f7-be61-831697570aa5.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1b6e4432-ccae-4d02-8963-f81da3220ed2.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b9a347fc-3405-4219-8058-fede7137b2a1.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.41b8766e-8b65-4d80-adf6-cbf0d59fae3c.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5038d84f-ee18-45c7-b196-679b67fe92c3.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.012b58da-ed8f-47f5-b9ff-9f7dad2a9738.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.afa578bb-3bb8-4abe-8dcf-9846809a8b4b.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_HyperSpin.exe_175bb5e6274229b21fd285aa81e12c607761b3_1556631f_8ed45617-f933-4243-aced-95e0a5df342d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 92523cdc-d4c4-409f-ac9c-27ce05e9f01b
Report Status: 268435456
Hashed bucket: c97b09a748859aac8b5621f8642f525a
 

 

[baddeolv]

[Dime333]

I can only see the update KB5053656. Update KB5053598 is nowhere to be found. Windows is up to date. Also, non of the updates show up when i click uninstall updates. Am I fucked?

[jesfknkrys]

They should be at the bottom where it says “update history” .I wouldn’t worry about it if Hyperspin is working.

[Dime333]

The bottom screenshot is the update history and Hyperspin is not working. None of the two updates show up there. I downloaded Windows 11 from Microsoft's Web page. The update is probably already in that version, so I guess I'm fucked. I remember there was an older fix before to make Hyperspin work with Windows 11. I don't need that now, do I?

[jesfknkrys]

There should be a “Go Back” feature in settings to revert back to previous installation.  Hopefully that works for you. 
 

I’ll try fresh reinstall of windows 11 later this week to see if I have the same issues.

[jesfknkrys]

@Dime333 I just downloaded the latest Windows11 ISO and performed an upgrade.  It installed build Windows11 Build 26100.1742.

It installed update "KB5055523" which prevented Hyperspin from loading.  I uninstalled the update, emptied the "Software Distribution" folder under "c:\Windows and blocked the update from updating in the future using wushowhide.diagcab from link above in previous comment.

[Agard]

Does HyperSpin work in this version anyone know ?

Windows 10 IoT Enterprise LTSC