Jump to content

HyperSync Technical Support


Rain

Recommended Posts

  • Replies 317
  • Created
  • Last Reply
is it a joke? (I'm not sure to understand your post)

Well, we can still download Mame media using the dedicated tools EmuMovies Download Service Utility.

my bad i didnt realize my internet antenna cable was unplugged all working great now

Link to comment
Share on other sites

i believe everybody with the Mame video problems is having the follwing error:

[2014-07-09 17:49:36.899] Message: SanitizeForm()

[2014-07-09 17:49:36.903] Message: Performing synchronization on MAME...

[2014-07-09 17:49:37.173] Message: Verifying database integrity for MAME.xml

[2014-07-09 17:49:37.623] Message: Database for MAME has been verified...

[2014-07-09 17:49:46.890] Message: Verifying database integrity for MAME.xml

[2014-07-09 17:49:47.196] Message: Database for MAME has been verified...

[2014-07-09 17:49:47.881] Message: Verifying database integrity for MAME.xml

[2014-07-09 17:49:48.183] Message: Database for MAME has been verified...

[2014-07-09 17:49:48.832] Message: Verifying database integrity for MAME.xml

[2014-07-09 17:49:49.111] Message: Database for MAME has been verified...

[2014-07-09 17:51:20.841] Message: Verifying database integrity for MAME.xml

[2014-07-09 17:51:21.278] Message: Database for MAME has been verified...

[2014-07-09 17:51:26.130] Error: backgroundWorkerRunSync_DoWork() Details: System.NullReferenceException: De objectverwijzing is niet op een exemplaar van een object ingesteld.

bij HyperSync.Forms.Primary.MainWindow.c2d579427569010 955d8addbc2893ed59(cbf48044210e292fc95b390eedd0fdb 73`2 c093781b34e28938a52015ee6d3e7666c)

bij System.Linq.Enumerable.<>c__DisplayClassf`1.b__e(TSource x)

bij System.Linq.Enumerable.WhereSelectEnumerableIterat or`2.MoveNext()

bij System.Collections.Generic.List`1.InsertRange(Int3 2 index, IEnumerable`1 collection)

bij System.Collections.Generic.List`1.AddRange(IEnumer able`1 collection)

bij HyperSync.Forms.Primary.MainWindow.cba79d395c8ed55 739ecbb16c863e9bda(Object c2154b86616071c1106b758746f6acabd, DoWorkEventArgs cd48bd0d3151f77e4220df52c469dc120)

[2014-07-09 17:51:27.131] Message: Verifying Internet connection...

[2014-07-09 17:51:27.143] Message: Internet connection verified, exiting CheckInternet()

[2014-07-09 17:51:28.187] Error: Could not submit error report, reason: De externe server heeft een fout geretourneerd: (500) Interne serverfout.

BTW

this error occurred AFTER i upgraded hypersync to the lastest version (windows 8.1)

Link to comment
Share on other sites

  • 4 weeks later...

I have been beating my head against a wall here trying to figure out why hypersync wont download game videos. Everything else seems to work but it shows up as if I have them and I don't. Any help is greatly appreciated.

edited

Welp I post this and figure it out 2 minutes later....figures. all set

Link to comment
Share on other sites

this may be answered somewhere I just am not bright enough to find it.. So I am just trying to get a computer set back up after a crash long ago and recovering just media data etc from the old UG HS project as it seems like that has still a bit better artwork for some stuff than what gets sync'd through HyperSync. Byt with that being years out now it is pretty out of date from naming and missing some here and there so is there a way when I do a scan it will just find the missing artwork and not overwrite what I already have? Currently I either have to scan let it sync all the new stuff then paste my old stuff over then turn the sync off but I know there has to be a more graceful solution I am not seeing.

Link to comment
Share on other sites

  • 1 month later...
Hey all, I'm new here. I have just installed HyperSync and I managed to login and update ok, however that is as far as I can go, it keeps telling me that it could not locate Main Menu.xml, what am I doing wrong?

Launch HyperSync Loader and click on folders.

Make sure it's pointing to your HyperSpin folder.

post-48498-142870650368_thumb.png

Thanks,

Ron

Link to comment
Share on other sites

It's down at the minute

Still Down? I too just upgraded to Platinum to start using HyperSync to pull down media. Keep getting the error "Could not verify HyperSpin membership, check your credentials and try again". Obviously my credentials are fine, as I was able to login here to post. :) Looks like the last post indicating "it's down" was about 7 hours ago. Guess I'll put it on hold for tonight and hope it's up and running again tomorrow.

Link to comment
Share on other sites

"Could not verify HyperSpin membership, check your credentials and try again" same error i get i guess your right it is down

Well, I can offer you this much help. You're probably not doing anything wrong. Apparently the server that HyperSync relies on has been down since Saturday. I'm in the same boat as you...upgraded to Platinum only to discover my hyperspin membership couldn't be validated. Based on what I've gleaned from reading other posts, the servers go down from time to time, and usually come back up within several days. Haven't seen any info or ETA as to when it might be back up this time around though, so I think all we can do is wait.

By the way, aside from the FTP server actually being up, you do have to specifically request an FTP account in order to use FTP. Send a PM to BadBoyBill with the request. Details can be found in this section of the FAQ:

http://www.hyperspin-fe.com/forum/faq.php?faq=ftp#faq_ftp2

UPDATE: Since I still can't access HyperSync this morning, I've been browsing the forums looking for any additional useful information. Looks like the FAQ is a bit outdated and FTP usernames are no longer created by BadBoyBill...it's all automated now. I stumbled onto this sticky post from Rain: http://www.hyperspin-fe.com/forum/showthread.php?30079-Ftp-access-must-read. Admins, perhaps the FAQ should be updated to replace the current text with a link to Rain's sticky post above.

Thanks!

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...